Welcome to Chaos.com. The Customer Service Centre is designed to make your online shopping experience as convenient, and fun as possible.
If this is your first time shopping on the Internet, we hope you find our step-by-step guide helpful to get you started.
For our more experienced shoppers, you'll find everything you need to know in the areas below.

First time users & new customers Setting up an account How to shop What is An account My account Remember me (personalisation) Wishlist service Artist/genre watch Newsletter Gift Vouchers Promotional Codes Using your account Logging into your account Changing your details Purchase history Accessing your wishlist, artist watch, genre watch lists Returns and refunds Gift Vouchers Redeeming vouchers online Purchasing online vouchers Affiliate program How it works Affiliate signup Terms & Conditions

Despatch times & product availability Product availability & status Despatch times Products offered & information What products are available? How do I find a product? Local CDs vs import CD’s DVD regions and formats T-Shirts & sizing charts Delivery locations & delivery costs Where we deliver - Australia & International Delivery method Delivery Costs Payment options Credit Card Gift vouchers Offline payment Money order Receipt & order confirmation. BPAY

Terms and Conditions

Customer Comments

If you need more assistance you can always contact our Customer Service team on +61 3 9412 3596 between 8:30am - 5:30pm AEST Monday to Friday (excluding public holidays), or email info@chaos.com

Please select the appropriate reason for your enquiry from the drop down box below. Please include the relevant order number and your contact details.

Reason	Select an appropriate reason Alter Existing Order Details Cancellation of Order Information about Chaos.com Order Enquiry - My Order Status (requires order# & email) Order Enquiry - Not yet Shipped Order Enquiry - Shipped, but not received (Australia) Order Enquiry - Shipped, but not received (International) Problem With Website Product Enquiry - Can not find Artist / Title Product Enquiry - Forthcoming Release Product Enquiry - Missing Coverart / Tracklisting Returned Product
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